TEAcademia Privacy Policy
Effective date: {{DD Month YYYY}}
This Privacy Policy explains how Executive Academia (TEAcademia) — a brand powered by EducareerMY Sdn Bhd (Company No. 1364246-D) (the “Company”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards personal data in connection with our website https://teacademia.com, enquiry forms, and admissions services. We align our practices with Singapore’s Personal Data Protection Act 2012 (PDPA) and Malaysia’s Personal Data Protection Act 2010 (PDPA).
Who We Are?
Brand: Executive Academia (TEAcademia)
Operating entity: EducareerMY Sdn Bhd (SSM No.: 1364246-D)
Registered address (Malaysia): EMPORIUM, NO.S22, 2nd Floor, Unit 22, EMPORIUM, 9, Jalan Tun Jugah, 93350 Kuching, Sarawak, Malaysia
Data Protection Contact: support@teacademia.com
Personal Data We Collect:
Directly from you via forms, calls, WhatsApp, email, events and consultations
Automatically through cookies/analytics when you use our site
From third parties at your request or with your consent (e.g., awarding organisations, referral partners)
How We Use Personal Data ?
Directly from you via forms, calls, WhatsApp, email, events and consultations
Automatically through cookies/analytics when you use our site
From third parties at your request or with your consent (e.g., awarding organisations, referral partners)
How We Use Personal Data (Purposes)?
Admissions & advisory: to assess eligibility, match you to suitable pathways, and manage your application
Verification & progression: to liaise with recognised awarding organisations and universities
Student support: to plan orientation, tutorials, and welfare support
Communications & marketing: to respond to enquiries and, with consent, send programme updates
Operations, analytics & security: to improve our site/services and prevent abuse
Legal compliance: to meet regulatory, audit, tax and record-keeping duties
Consent And Preference Management:
By submitting an enquiry or application, you consent to our use of your personal data for the purposes above. You may withdraw consent or update preferences at any time by contacting privacy@teacademia.com. Withdrawal may affect our ability to provide certain services.
Cookies And Similar Technologies:
We use cookies/analytics to understand site usage and improve content. You can manage cookies in your browser settings. If we deploy non-essential cookies, we will present a consent banner on first visit.
Disclosures To Third Parties:
We share personal data with:
Service providers (CRM, email, cloud hosting, analytics) under contracts that protect your data
Recognised awarding organisations/universities for eligibility review and progression (only as needed)
Professional advisers and insurers
Authorities where required by law
International Transfers:
We may store/process data in Malaysia, Singapore, or other countries where our providers operate. Where personal data is transferred across borders, we implement appropriate safeguards (e.g., contractual clauses).
Retention:
We retain personal data only as long as necessary for the purposes above and to comply with legal/accounting requirements. When no longer needed, data is securely deleted or anonymised.
Your Rights:
Subject to applicable law, you may request to access or correct your personal data, withdraw consent, or ask us to stop direct marketing. To exercise your rights or to lodge a complaint, contact privacy@teacademia.com. We will respond within a reasonable time.
Children’s Data:
Our services are intended for adults and working professionals. We do not knowingly collect personal data from children under 16 without parental/guardian consent.
Updates to this policy:
We may update this Policy from time to time. Material changes will be noted on this page with a new effective date.
Contact Us:
Email: support@teacademia.com
Admissions: hello@teacademia.com
Mail: EMPORIUM, NO.S22, 2nd Floor, Unit 22, EMPORIUM, 9, Jalan Tun Jugah, 93350 Kuching, Sarawak, Malaysia